Quickstart
"your intro to Continuous Improvement"
Quickstart is a short program of work delivered to your team to identify a few small improvements and action them. It is intended to show staff the value and ease at which improvements can be made. It's also an opportunity from leaders to assess which staff are quick adopters to assist with further work.
A Quickstart program for your organisation will focus on selecting a small number of customer-orientated processes and sets out a method to continually review and search for bottlenecks and opportunities to make improvements every time.
First meeting
This is our first meeting with senior staff, our aim to present the Quickstart process agree on a plan and deliverables
Our initial meeting usually runs for one to two hours depending on complexity of the business.
Learning the basics
In Workshop 1 we start with open discussions
Next step is to select a small number of processes that could do with some improvement
For the remainder of workshop 1 we demonstrate one method that can be used to approach Continuous improvement and explain how to use a selection of tools that can assist.
Workshop 1 usually runs up to one half day.
Unleashing your improvement skills
In Workshop 2 we focus on reinforcing the skills we learned in Workshop 1 and work through a set of improvement tools based around the first five activities of the 8D methodology. We do this by working through the selected processes, applying the tools and working as a team.
Workshop 2 usually runs up to one half day.
Making it happen
In Workshop 3 we focus on the Change Management aspects of the D8 methodology. How to implement and make the Corrective Actions stick.
Workshop 3 usually runs up to one half day.
Management follow-up
To close-out the Quickstart program, we site with senior staff again and review the program outcomes. This session includes a review of the deliverables, selected processes, proposed Corrective Actions, Change Management and monitoring plans. We also review the capability and capacity for staff to maintain a Continuous Improvement Culture.
The follow-up session typically runs one to two hours.